New Products Dont Update

There is one thing that has come up with using scribe as my integrator between CRM and Great Plains.  We tend to add a lot of new products because my company engineers a lot of our products to our customer’s requirements.  These products are not brought in by default when an order is created in GP.  The result is orders and invoices in CRM that have items with prices but no product name.  Clicking on these orders causes an error.  We are developing an in-house “Products Update” in Scribe. I’ll let you know what I come up with if anything.

Moving

I was getting errors, and having CRM pages fail to load because the drive my CRM was filling up, especially when pulling up pages with loads of results, like contacts and accounts. I fopund that you can move the Inetpub folder or just the wwwroot folder to another drive reletively easily. You won't find any information on this in technet, or customer source. But you should be aware that there can be issues if you have crm mobile installed and running.

First stop the website in IIS.

Simply copy the folder from the space challenged drive, and place it on a a drive with more room. Make sure you copy it and not move it incase there is an issue.

Then make sure that you duplicate the security that was on the original folder.

Then remap the site to the new location in IIS restart the website, restart the IIS Admin Service (this will restart all the necessary dependent services) and then restart all of the CRM services.

If any hang (none of mine did on my production server, but its possible) don't panic just re-register the service. Then restart it.

That should do it.

I'm planning to upgrade the network to 2003 soon, and I'll let you know how that goes.